Unzipping

Promethease delivers it's results as a single .zip file. Windows will allow you to navigate into this file, and open report.html. However there are additional files inside promethease_data which are not accessible. If this happens to you

1. go to your downloads folder
2. right click on report.zip
3. Choose Open
4. This will open all of the files.
5. Double click on report.html

Try watching the video starting at 6:44.

Promethease gave you a .zip file. You need to open that .zip file up, but instead windows has allowed you to look inside the .zip file. There are other important files inside the .zip, but since you didn't actually unzip the file, you are unable to see them. Find the file in your downloads folder

• http://windows.microsoft.com/en-us/windows-vista/find-a-file-you-have-downloaded
• http://ask-leo.com/where_do_downloads_go.html
• http://www.bleepingcomputer.com/forums/t/309230/ie-8-default-download-location/
• http://helpx.adobe.com/x-productkb/global/find-downloaded-files.html
• http://www.wikihow.com/Check-Your-Chrome-Downloads

Then really unzip the folder.

• http://www.wikihow.com/Extract-Files

On Windows 7-zip is free and winzip is easy.

iPad

• https://itunes.apple.com/us/app/izip-zip-unzip-unrar-tool/id413971331?mt=8
• https://discussions.apple.com/thread/2419706?start=0&tstart=0